What Shipping Methods Are Available?
We have multiple shipping methods available for different regions, which includes standard, tracked, and tracked with signature. Overseas includes economy, standard, tracked, and tracked with signature.
How do I place an Order?
To place an order, find a product in our store that you like. On the product page, you will be able to choose a size/colour and add to your cart. If the product is out of stock, you will be offered to sign up to reminders so you will be notified of a restock.
What Payment Methods Are Accepted?
We accept all major debit and credit cards, including; Visa, Mastercard, Amex, Discover, Diners Club, Maestro, Shop Pay, Apple Pay, Google Pay. We also accept PayPal express checkout and Amazon Pay.
Do You Ship Internationally?
We do! We ship worldwide.
What are postage prices like?
We ship via Royal Mail in the UK and overseas (until the item is passed to your local carrier). So, our prices are based off of the basic prices given by RM. While we do offer a cheap UK rate of £1.99 postage, we always recommend paying for tracked postage, so you always know where your Really Cool! order is.
Is Buying Online Safe?
There are always risks with buying online. If there is ever an issue with your order, and you'd like to make a change or update your order, contact us as soon as you can at firstname.lastname@example.org and we will help as best we can. An order cannot be amended after we have shipped it out.
There's an issue with my item/order!
Not happy with your order upon arrival, or has something gone wrong? Contact us at email@example.com and we'll try to help as best we can.
Sometime I want isn't in stock!
If there's a produt you really want that just isn't available, you can ask to be notified when we restock, right from the product page. If you're REALLY dying for that specific item, and just can't wait, email us at firstname.lastname@example.org, and we might be able to help out.